Patient adoption challenges are not unique to remote patient monitoring (RPM). Patient adoption is a frequent concern in healthcare, whether it is related to medication, therapies or technology – even to the use of a patient portal!
Adoption of digital health solutions really ramped up as a result of COVID-19. The pandemic and the resulting healthcare delivery issues saw digital health become a necessity. Rock Health and the Stanford Center for Digital Health recently released its Digital Health Consumer Adoption Report, a study of 7,900 consumers conducted September and October last year.
According to the report, digital health tracking tools saw the biggest growth in 2020, rising from 42 percent adoption rates in 2019 to 54 percent in 2020. From 2019 to 2020, adoption rates grew significantly—10+ percentage point increases—across live video telemedicine, wearable ownership, and digital health metric tracking. The most likely users of telemedicine in 2020 remained consistent with past years: higher-income earners, middle-aged adults (aged 35-54), highly educated, and those with chronic conditions.
This was the fifth year the study was conducted, but even though it was during a pandemic, the 2020 data shows comparatively lower adoption rates among groups historically less likely to adopt telemedicine: consumers from more rural areas, those 55 and older, and lower-income respondents. As the report states, the 2020 data suggests that the pandemic acted more to reinforce and accelerate underlying trends rather than to draw in new consumer subgroups as telemedicine users. The consumer groups most likely to track their health digitally were under 55 years old, respondents with chronic conditions, higher income earners, and urban respondents.
What does this mean for RPM?
The real key to RPM success is patient adoption and adherence. At WITHmyDOC, we take the personal approach to patient adoption. Simply put, we’re here for you!
Our RPM@Home™ System delivers better outcomes through greater adoption rates and long-term adherence. Our RN patient specialists provide training to ensure confidence, knowledge, and ease of use. They work with patients to introduce RPM and follow-up to assure understanding not only on how to use the equipment itself, but on the importance of consistent transmission of their physiological data to the care team for monitoring. Consistent transmission is also important to meet the 16 days of vitals electronic transmission required by CMS for a provider to be able to bill for services.
Using artificial intelligence and predictive analytics, this end-to-end, web-based intelligence system is designed for success.
At WITHmyDOC, our patient adoption philosophy is focused on maximizing the adoption of RPM by patients and removing any barrier to utilization.